Getting Started
Open the welcome email sent to you.
Click the link in the email.
Create your password.
Go to in.samesystem.com and log in using your email address and password.
Important: If 2FA is enabled you may need to install an authenticator app on your mobile device. When you log in, a verification code will be sent to the app, or you will receive a notification to approve the sign-in.
After you have approved the sign-in or entered the verification code, you will be logged in to SameSystem.
Haven't Received the Welcome Email?
First, check your spam or junk folder.
If you still cannot find the email, please contact your manager.
Please note that password reset links expire after a limited time. If your link has expired, simply request a new one.
Forgot Your Password?
Click "Forgot password?" on the login page to receive a password reset link by email.
Please note that password reset links expire after a limited time. If your link has expired, simply request a new one.
Having Trouble Logging In?
Before contacting support, check that:
You are using the correct email address.
You have entered the correct password.
You are signing in through Microsoft Login if 2FA is enabled for your organization.
If you still cannot access your account, try resetting your password.
Need Additional Help?
Your manager can send you a new password reset email:
Open your user profile in SameSystem.
Go to Security.
Select Reset Password.
Follow the instructions in the email to create a new password.
💡 Tip: Create a strong password using at least 8 characters and a combination of uppercase letters, lowercase letters, numbers, and special characters.
More questions? Get in touch with us on the chat 😊
🖥️ Web/PC: Click on the blue bubble at the bottom right corner.