If you need to make changes to a day or shift that has already been approved, you can easily reopen it from the schedule or weekly report.
Step 1 – Reopen the day
Go to your schedule and:
Locate the approved day
Uncheck the box at the bottom of the schedule for that day
Step 2 – Confirm the action
After unchecking the box, your browser will ask you to confirm the action.
Confirm to reopen the day.
💡 Note: This confirmation dialog may look different depending on your browser.
Why can’t I see the checkbox ❓
If you do not see the checkbox, it may be due to one of the following reasons 👇🏽
Users need specific permissions, such as "Reopen day in schedule*" which must be assigned by an administrator.
1. Missing permissions
- You do not have the required permission to reopen the day.
- Please contact your administrator to request access.
2. The salary period has been approved
If the salary period has already been approved, the day cannot be reopened from the schedule.
If the salary period has been approved, you must contact your payroll office or salary department to request reopening the salary period and the day for shift edits. Alternatively, consider modifying the shadow version of the day if applicable.
In this case, please contact your payroll or salary department. They must reopen the salary period before changes can be made.
More questions? Get in touch with us on the chat 😊
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