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Frequently asked questions about using the App

Answers to the most common questions we receive about the app.

Updated this week

I cannot check in

To be able to check in on the app, the following requirements must be met 👇🏽

Android

1. In-app beacon connection (Mandatory)

For the app to detect the beacon while you are using it:

  • Location permission: Yes

  • Location services (GPS) enabled: Yes

  • “Always-on” location: No (not required)

iOS

1. In-app beacon connection (Mandatory)

For the app to detect the beacon while you are using it:

  • Location permission: No

  • Location services (GPS) enabled: Not required

  • “Always-on” location: No

If everything is enabled and it still does not work, please double-check with your manager 😀


Need more help❓

You are welcome to contact us in the chat 💬 😊

🖥️ Web/PC: Click the blue chat bubble in the bottom right corner.

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