How to make an absence request from your browser
Go to Schedule in the menu on the left
Click the shift you cannot work
Click “Cannot work”
You will now see up to three options, depending on your company setup.
Option 1: Find substitute
Use this if you want to find a colleague to take your shift.
Select the absence type
Add a comment to your manager explaining why you cannot work
Click Continue
Choose one or more colleagues from the list
Click Submit
Your request is sent to the selected colleagues and your manager (depending on setup).
Option 2: Shift offer
Use this if you want to offer your shift to all eligible colleagues.
Your shift is published as an open shift
Colleagues are notified and can accept the shift
Your manager can then approve the request
The schedule updates automatically once approved
You can see open shifts at the top of the schedule page.
Option 3: Send to manager
Use this if you want to request absence without finding a replacement or offering your shift.
Select the absence type
Write a comment
Submit your request directly to your manager
Your manager must approve the request before the schedule updates 👍🏽
⚠️ Important: It is your responsibility to follow up with your manager if the request is not seen in time.
More questions?
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