Employees can choose to enable extra security on their login using two-factor authentication (2FA).
They can select either:
SMS verification, or
Google Authenticator
💡 In some companies, 2FA is set as mandatory by the organization. In this case, it cannot be disabled manually.
Please contact your head office or administration if this applies to you 😊
How to disable 2FA for an employee
Follow these steps:
Go to:
HR → EmployeesClick on the employee’s name
Go to the Security tab
Click Deactivate 2FA
2FA is now disabled ✅ The employee can now log in using only their email and password.
Important to know
Only users with the required permissions (for example managers or administrators) can disable 2FA for employees
If 2FA is enforced by your company, it cannot be disabled manually - In this case, please contact your head office or administrator
More questions? Get in touch with us on the chat 😊
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