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How to reset your password

Lost or forgotten your password? Check out this article to learn how to reset it.

Updated over 3 weeks ago

First time logging in? Check out this article instead 👍

Resetting your password

1. From the login page, click on the button called Forgot password?

2. Please fill in the form to reset your password.

3. Please go to your email and click on the "Reset password" link.


NOTE: The link is valid for 1 hour from when the Reset Password email is sent.


4. We run a validation, so remember to have at least one lowercase character, a symbol or a number and that it should be at least 8 characters long:

After successful setting you will get this view:


NOTE: The flow will be the same if you do it from our app


Didn't receive an email?

If you haven't received an email from us within 15 minutes, we're sorry about that. Please reach out to our support teams so they can help you 👇


Need help? 💬

More questions?
Get in touch with Support — we’re happy to help! 😊

📲 App: Tap MoreContact support
🖥️ Web/PC: Click the blue chat bubble in the bottom right corner

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