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Update password

Need to change for a stronger password? Or maybe you forgot it? No worries, here is your guide for your password update ⬇️

To update your password:

Step 1: Go in your data card

Step 2: Click on Security

Step 3: Click on Change password

How to update your password?

Change your password by clicking on My data card on the top right corner:

Under the tab Security, click on Change password 👍

Choose a new password and confirm by clicking on the button Change password.

Done ✅ 💡 Password Management Tips:

  • Always use a strong, unique password that combines letters, numbers, and special characters.

  • Avoid reusing passwords from other accounts.

  • Update your password regularly to enhance security.

Did you forget your password and can't log in? Click on Forgot password? to receive a link via email 👍 If your temporary password does not work, try the following troubleshooting steps:

  1. Verify Your Email Address: Ensure that the email address associated with your account is entered correctly, including the domain (e.g., double-check for typos like "outlook.dk" vs. "outlook.com").

  2. Check Password Entry: Enter the temporary password exactly as provided, paying attention to capitalization.

  3. Reinstall the SameSystem App: If the temporary password still doesn’t work, remove and reinstall the SameSystem app on your device, then try logging in again.



​More questions? Get in touch with us on the chat 😊

🖥️ Web/PC: Click on the blue bubble at the bottom right corner.

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